Privacy Policy
In order to process your order for Brian Ricks Photography products, you are entrusting us with confidential information. At Brian Ricks Photography, we take your privacy and the protection of your information seriously, and have taken steps to ensure that your privacy is protected. We have developed a Privacy Policy to describe how information is used, and what measures are in place to protect it.
What Information Is Collected
In order to process your order for Brian Ricks Photography
products, we will ask for your first name, last name, email
address, mailing address, and credit card number. Please note that
the ecommerce function of our site links directly with Moneris,
Canada's largest processor of debit and credit card transactions.
For this reason,Brian Ricks Photography will not have access to
your credit card number at any time during the transaction process.
This information is held in confidence by Moneris.
In order to facilitate shipment, we will record your name, mailing
address and possibly your email address. Our commitment is to treat
this personal and private information with complete
confidentiality. Our web hosting services are provided by
JamesKellyDesigns, which offers SSL certified shopping cart systems
for guaranteed security. (For more information, please visit www.jameskellydesigns.com.) We will not sell or
otherwise share your information with any third party and will not
keep track of where you go on the World Wide Web.
How Your Information Is Used
Our policy is to use your information only for the specific
purposes required to conduct the specific business transaction, and
enable purchase and shipment of the Brian Ricks Photography
product. It may also be used in subsequent correspondence related
to a specific inquiry or product order. We will never, under any
circumstances, share, sell, rent or disclose any personal
information that is gathered about you to any outside parties. We
will not send promotional emails to your private address without
your permission.
Credit Card Security
All Visa and Interac transactions are processed by Moneris, which
is owned and operated jointly by RBC Royal Bank and BMO Bank of
Montreal. When you move to the check-out function of the site, you
are linking directly to this service, which is completely secure.
Therefore, we will not at any time have access to your Visa or
banking information. For more information about privacy and
security measures offered by Moneris, please visit: Moneris
If we are at any time entrusted with your Visa information,
through email or other correspondence, our commitment is to hold
the information in trust, for as long as is necessary to facilitate
your order. We will not keep this information on file after the
order has been processed and fulfilled.
Return Policy
We stand behind the quality of the Brian Ricks Photography
products. If you are not satisfied for any reason with your
purchase, please contact us by email at orders@brianricks.com, explaining your problem
in as much detail as possible. We will respond personally and, if
necessary, replace your product. In cases involving quality
control, your postage will be refunded.